Shipping Policy – Coffee Mug Products
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery times may vary due to external factors such as weather, courier delays, or high demand.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, tracking details will be provided so you can monitor your delivery status.
5. Delivery Issues
- If your order is delayed, lost, or not delivered within the expected time, please contact customer support at: cable.work755@gmail.com
- Ensure that the shipping address provided is accurate and complete. Incorrect addresses may lead to delays or failed delivery.
6. Damaged During Shipping
- If your package arrives damaged, report it within 48 hours of delivery with photos of the product and packaging.
7. Undeliverable Packages
- If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.
For any shipping-related queries, contact: cable.work755@gmail.com